EMSISOFTHelpdesk
Knowledgebase : In English

As you may already know, Emsisoft Internet Security is merging with Emsisoft Anti-Malware. More may be read on our blog post, here: Merging Emsisoft Internet Security with Emsisoft Anti-Malware [http://blog.emsisoft.com/2017/08/10/merging-emsisoft-interne...
EMSISOFT ANTI-MALWARE To uninstall Emsisoft Anti-Malware normally use the Uninstall a Program tool in the Windows 7 and 8.1 control panel, or Apps & features in Windows 10. It uninstalls much like any other program. Follow the uninstall program’s instr...
The registration email is sent automatically by our servers immediately after you create a forum, License Center or helpdesk account. Usually it only takes a few minutes until you can see the email in your inbox. If you didn't receive the email, the most ...
You can always request our servers to resend the password or confirmation mail: * Emsisoft License Center password recovery [http://www.emsisoft.com/en/support/codelost/] * Emsisoft Support Forum password recovery [http://support.emsisoft.com/index....
If you changed your e-mail address to a new one, please do the following: * Please log in at the Emsisoft License Center [http://cc.emsisoft.com] using your user account details. * Switch to "Account data" on the menu and enter your new email addres...
Malware removal help is available in the Emsisoft Support Forums [http://support.emsisoft.com/forum/6-help-my-pc-is-infected/]. Specially trained malware removal experts will help you clean your system. The service is free of charge, even if you don't use...
In this article we describe how we can remotely access your computer for support if you need it. In order to do this we use a program called TeamViewer (www.teamviewer.com [http://www.teamviewer.com/]). If you are reading this article, it is most likely b...
FRST (Farbar Recovery Scan Tool) is a free third-party tool that can be used for diagnostics and malware removal. You can download FRST from one of the following links (the files will be downloaded from BleepingComputer.com), and then follow the instruc...
The Emsisoft Diagnostic Tool can collect information that helps us diagnose problems with our software, and save it in a log that you can send to us. Here's how to use it: * Download and run/open the Emsisoft Diagnostic Tool [http://cdn.emsisoft.com/E...
Emsisoft would like to thank independent security researchers that help us to improve our products. If you have found a new vulnerability in our products that can be used to threaten the security of a computer, please immediately let us know via [email protected]