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Settings & Diagnostics

Learn how to configure the software for your personal needs.

  • What are delayed updates?

    Delayed updates are a special update feed where you will get an older version of the software that displayed extraordinary stability and performance compared to later versions. Of course, choosing thi...

  • How do I use the Emsisoft Diagnostic Batch File?

    Using the Emsisoft Diagnostic Batch File The Emsisoft Diagnostic Batch File can be used to create a log that can aid in troubleshooting some issues with our products. Download You can download the Ems...

  • How do I reduce download traffic for online updates?

    As there is a high number of new online threats being detected every day (300,000-400,000 per day in 2016), our software naturally requires frequent online updates to ensure best protection. By defaul...

  • How do I exclude a program from an Emsisoft product?

    To ensure your computer is completely secure and protected, we don’t generally recommend excluding programs. However, in some cases where you are absolutely certain a program is safe, you may wish to ...

  • How do I allow a website that has been blocked by an Emsisoft product?

    Surf Protection in Emsisoft Anti-Malware prevents programs from resolving the IP addresses of blocked hosts/domains. Without the IP, no connection can be made. This protection is automatically compati...

  • How can I determine if the Emsisoft realtime protection is running and working correctly?

    Download the harmless EICAR test file and try to run it. The Emsisoft Anti-Malware File Guard blocks the download and execution of the file with an alert about an EICAR-ANTIVIRUS-TESTFILE detection. I...

  • What are beta updates?

    You can see the option Beta Updates in many Emsisoft programs at the update settings.  If this option is selected, you will get the latest beta files downloaded and installed on your PC instead of the...